RESORT COMPENDIUM

Meridian Port Douglas

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So Long, Farewell!

A very warm welcome to Meridian Port Douglas

Located just 200 metres from the famous Four Mile Beach, and just 100 metres from the main street of Port Douglas, Meridian Port Douglas offers spacious, self-contained apartments set amongst lush tropical gardens – ideal for a weekend getaway for the adults. 

This guide contains information on services and facilities available within our resort, as well as local information on the Port Douglas and Tropical North Queensland area.

While you relax here at Meridian Port Douglas, we suggest you take time to experience some of the local attractions, restaurants and world-class beaches.

It is a pleasure to have you stay with us at Meridian Port Douglas and we all hope you have an enjoyable and comfortable stay.

If there is anything we can do to assist and make your stay even better, please don’t hesitate to contact us on  (07) 4084 2400

– Meridian Port Douglas Management

CHECK IN

Check in time is from 2:00pm. Please see our reception open hours and if you will arrive outside these hours, please contact us to make arrangements prior to arrival.

CHECK OUT

Check out time is 10:00am. Please hand keys into reception when checking out.

Guests departing outside office hours are asked to kindly drop their key in the drop box located at reception.

KEYS

You will need to use your key to gain entry to the apartment, night entrance and car park.

PLEASE NOTE: If keys are lost, please contact Reception so that a replacement set can be arranged. A replacement cost per set of keys is $50 (incl GST).

CAR PARKING

There is basement parking available although this is done on a first come first served basis. If there is no on-site parking available, there is street parking available.

Please note the car park clearance is 2.05 metres and there is no facility to charge electric cars on-site.

BREAKAGES

The registered occupier of the unit is liable for any breakages or damages done during their stay. Please report all breakages or damage to Reception immediately.

AIR CONDITIONING

The air conditioner has been set at the optimal temperature for efficient operation in our environment, 24 degrees and fast ceiling fans. This is the most efficient setting to reduce the humidity. If any lower than 22 degrees, the air conditioining unit may drip water. Please ensure all doors & windows are kept closed when the air conditioner is operating.

ANIMALS

Health Dept. regulations do not allow pets in holiday letting apartments.

CLEANING

Units are not serviced daily. However, if you are staying with us for 6 nights or more a service will be provided midstay. Fresh towels and linens will be replaced during your service. Extra daily servicing can be requested within 24 hours notice at an additional cost if you require one.

If you are staying with us 7 nights you will have a complimentary towel change included.

PLEASE NOTE: Should your unit be left in an unacceptable condition on your departure, an additional cleaning fee may be charged a fee of $250.

CHILDREN

Meridian Port Douglas is strictly an adults only accommodation. This means those aged under 16 are prohibited from the premises.

CONSUMABLES

Additional supplies can be purchased at reception.

Toilet roll
$1.00 per roll
Coffee pod
$1.00/pod (or $10 box/12)
Facial tissues
$1.00 per box
Tea bags
$1.00 for 4
Sugar sticks
$1.00 for 6
Pool towels
$5.00 each
Milk Pod
$1.00 per piece
Dishwashing liquid
$1.00 per sachet
Shampoo
$1.00 each
Dishwashing powder
$1.00 per sachet
Conditioner
$1.00 each
Laundry detergent
$2.00 per sachet
Body wash
$1.00 each
Soap bar
$1.00 per bar
Bottles of water Soft drinks

ITEMS IN ROOM

All items in room (e.g. furniture, crockery and cutlery) are to remain in the rooms and not to be moved between other units if you have friends or family staying. Any items missing will incur a replacement charge.

OCCUPANCY

As per Queensland Fire Regulations:

• Studio – 2 adults max

• Studio Pool Entry – 2 adults max

• Studio Pool View – x adults max

• One Bedroom Apartment – 2 adults max

• One Bedroom Apartment Pool Entry – 2 adults max

• One Bedroom Apartment Pool View – x adults max

ROOM MAINTENANCE

Should any item in your apartment require attention, please contact Reception as soon as possible so that we may rectify any problems immediately.

RUBBISH / TRASH

Rubbish bins are located in the carparks. Bottles, cans and paper go into the yellow lidded bin at the rear end of the carpark. Please collapse cardboard boxes.

May we respectfully advsie that we are self-catering holiday accommdation and as such, you are responsible for maintaining the general tidiness and cleanliness of your apartment (unless daily servicing has been pre-arranged). Extra cleaning charges may be applied on departure if dishes are left.

SECURITY

Your apartment should be locked when unattended. Please do not allow unidentified persons into the resort – ask them to contact Reception for entry. The main entry door is locked outside of office hours so please remember your keys at all times.

SMOKING

The entire Resort has a non-smoking and no drugs policy; this includes your apartment, balconies and all common areas. A fee of $250 applies for non-compliance; plus cleaning / odour removal fee as well as potential extra charges if the room becomes unavailable for arriving guests. Should the smoke detector be activated a fire brigade levy fee of $2,000 applies.

KITCHEN FACILITIES

All Studio apartments are equipped with a kitchenette and all apartments have a full kitchen. Please contact reception should any of the amenities be faulty. Units that are equipped with stove tops – do not leave cooking unattended and ensure to always allow full ventilation by opening windows and doors when cooking. Fire Brigade Levy of $2,000 may apply should the fire alarm be activated. Please also note using dishwashing liquid in the dishwashers is prohibited. This will cause the dishwasher to cease operation and be unrepairable which will incur of a $2200 fee for the guest.

TELEPHONES

To contact reception, dial 9 from your in-room phone. Calls outside Reception hours will be diverted to night managers – please reserve calls during this time for emergency situations only.

TELEVISION

All rooms are equipped with a smart TV. 

VISITORS

Please register your guests with Reception upon their arrival.
Please ensure you have informed your visitors of your unit number if they wish to call you outside of office hours.

WASHING

To maintain the appearance standard of the resort to protect the paint, we would appreciate it if you would refrain from hanging towels and washing over the balconies. Please use clothes airer supplied.

 

RECEPTION HOURS

Reception is attended from:

• Monday to Friday: 8:30am – 5:00pm

• Saturday & Sunday: 9:00am – 4:00pm

*Public Holidays subject to change*

If you are departing outside office hours, please settle your account the day prior. We accept Mastercard and Visas. Cheques are not accepted. All transactions must be carried out during office hours. Management reserves the right to enter your apartment for cleaning, maintenance and inspection.

GUEST FACILITIES

Guests are welcome to use our on-site facilities during their stay. Our golden rule is ‘Courtesy’ – be considerate of others, treat facilities with respect and leave it as you found it.

CAR PARKING

Parking spaces are first come first served. Additional street parking may also be found along for extra vehicles or vehicles more than 2.05m. Entrance is via Mowbray Street.

LAUNDRY FACILITIES

All apartments are equipped with a washing machine and dryer. If needed, you are able to purchase washing powder from reception.

POOL & SPA

The pool area is on the first floor and is open from 8.00am – 9.00pm. Please wash off all sand before entering either the pool or spa. Please consider other guests when using this area.

• Glass and food are not permitted around the pool and spa area.
• Pushing, running, jumping or rough play is prohibited in the pool and spa area.
• Swimming whilst intoxicated is not allowed.
• No surfboards or boogie boards allowed in the pool.

FAILURE TO FOLLOW THESE RULES MAY RESULT IN OFFENDERS BEING RESTRICTED FROM THE POOL AREA.

WI-FI / INTERNET

The Wi-fi network and password is provided to you on check-in.

TOURS BOOKING DESK

We have a tour desk full of a range of tour brochure options in and around Port Douglas. Please dont hesitate to ask the reception staff if you need further help.

Alternatively you can view and book tours & attractions here. 

EMERGENCY

POLICE, FIRE DEPARTMENT OR AMBULANCE – dial: 000

HOSPITAL – dial: (07) 4084 1200

A fire evacuation plan is located on the back of your apartment door, please ensure you have familiarized yourself with the nearest fire exit. IN CASE OF FIRE – DO NOT USE LIFTS.

This property is fitted with an advanced fire protection system. In the case of a fire, please follow the procedures outlined below:

  • If the fire alarm or automatic evacuation system sounds, please make your way to the nearest fire exit.
  • Close the apartment door firmly behind you when all occupants of the apartment have vacated.
  • Leave all bags in your room.
  • Do not run. Do not use the elevators.
  • Do not telephone Reception as we may require the phone lines for Emergency calls.
  • Proceed to the assembly area at the front entrance of the building. Await further instruction from the Meridian Staff.
  • Do not re-enter the building unless you are advised to do so by the Fire Brigade or a Meridian Staff Member.

BEACH

Meridian Port Douglas is located 200m from the world renowned Four Mile Beach. This is a patrolled beach so safe for swimming.

PUBLIC TRANSPORT

There is no regular public transport in Port Douglas. The town is small enough to walk around although if you need to get somewhere further we reccommend using a shuttle such as Star Local Shuttle.

CINEMAS

The nearest cinemas are located at Smithfield Shopping Centre, Cairns. Session times are available online at eventcinemas.com.au.

DOCTOR

• Port Douglas Medical Centre – Phone: (07) 4099 1111
• Port Village Medical Centre – Phone: (07) 4099 5276
• Cairns Hospital – Phone: 07 4226 0000 (Open 24/7 with Emergency Department)

PHARMACY

• LiveLife Pharmacy Port Douglas – Phone: (07) 4099 5651

MARKETS

The Port Douglas Markets operates every Sunday all year round except for ANZAC Day and Christmas Day. Extreme weather conditions may interfere with the operation of the markets.

Wharf St, Port Douglas QLD 4877

8:00am – 1:30pm

SHOPPING

Port Village Shopping Centre
Opening Hours: Mon, Tues, Wed, Fri, Sat: 9am-5.30pm. Thurs: 9am-9pm. Sun: 10am-5.30pm.
– Coles Supermarket
– Village Bottle Shop
– Local butcher
– Kmart K Hub

Smithfield Shopping Centre (Cairns)
Opening Hours: Mon, Tues, Wed, Fri: 9am-5.30pm. Thurs: 9am-8pm. Sat: 9am-4pm. Sun: 10am-4pm.
– Coles
– Woolworths
– Wholelife Pharmacy / Health Food Store
– Dan Murphy’s

You will also find a Liquor Land, located behind Palm Cove Tavern.

ATM / BANKS

Nearest ATM’s are located at the NAB ATM – 6 Macrossan Street (open 24 hours.)
EFTPOS cash out at Post Office.
Commonwelath, ANZ, NAB, etc. are available around the main streets.

Post Office is located at 5 Owen STreet, laneway to our car park.

WELLBEING

• Port Douglas Thai Massage – Phone: 0431 478 395

• The Deep Retreat Spa & Bathhouse – Phone: (07) 4099 5183

• Live and Let Massage – Phone: 0405 583 414

Rattle n Hum Port Douglas
Bar & Grill
Wrasse & Roe
Seafood Restaurant
The Mexican
Mexican restaurant
Watergate Port Douglas
Shows local produce
Pasta e Vino
Pasta & Salumi Bar
Sparrow Coffee
Coffee Shop
Epicurean Port Douglas
French food & wine
Lure Restaurant and Bar
Ocean view
IronBar
Steakhouse
Seabean Tapas Bar Restaurant
Spanish Bar and Tapas
Hi Tide By The Beach
Beach view
Wicked Ice Cream Co
Ice Cream Shop

FOLLOW US ON SOCIALS

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LEAVE US A REVIEW

We hope you enjoed your stay! Pleases share your experience by leaving us a review HERE.

COME AGAIN SOON

We hope you visit us again soon.
Be sure to register for our Meridian Gold program and be the first to know about our hot deals and special offers. PLUS, receive 10% OFF your next booking!